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Ongoing application management, software maintenance, integrations, configuration management and supporting infrastructure services for businesses.
Essential ongoing technology management for small businesses.
Included Services
• Application configuration management
• Routine software maintenance
• Software update assistance
• Configuration backup management
• Service administration
• Basic service monitoring
• Client service desk access
Ideal for small businesses and independent operators with basic ongoing technology requirements.
Expanded managed technology services for growing businesses.
Included Services
• Everything in Business Essentials
• Expanded configuration management
• Backup and recovery assistance
• Application setup and administration
• API integration maintenance
• Service health monitoring
• Change management assistance
• Client service desk support
Ideal for growing businesses that require regular application and technology management.
Advanced managed technology services for businesses with more complex operational requirements.
Included Services
• Everything in Business Professional
• Multiple managed configurations
• Advanced application administration
• Enhanced service monitoring
• Advanced integration assistance
• Backup and recovery management
• Supporting infrastructure management
• Change and deployment assistance
• Priority service desk support
Ideal for established businesses with multiple or advanced technology requirements.
Our highest level of ongoing managed technology service for business.
Included Services
• Everything in Business Advanced
• Multiple managed application environments
• Advanced configuration administration
• Integration maintenance and management
• Enhanced backup management
• Supporting infrastructure management
• Advanced service monitoring
• Deployment and change assistance
• Highest-priority service desk support
Ideal for businesses requiring extensive ongoing technology management.
Comprehensive technology management for businesses that rely on applications and connected online services.
Included Services
• Everything in Business Plus
• Managed application environment
• Software maintenance and updates
• Advanced configuration management
• Backup and recovery management
• API and integration maintenance
• Supporting infrastructure management
• Service monitoring
• Priority service desk assistance
Ideal for businesses requiring comprehensive ongoing technology management.